The new free SMA Service app is designed to support PV installers in their everyday work by providing up-to-date system information, quick error analysis and repair assistance.
With this app, you reap the benefits of fast and professional support when servicing.
Error analysis
You will receive a notification with the error description after entering the error code. There is also an option to display recommendations to rectify faults. In doing so, you can score points with your customers for quick troubleshooting. This analysis function can also be run offline.
Repair
This function provides additional support when replacing individual PV inverter components. Visual instructions guide you step by step through the entire replacement process. This allows you to quickly and smoothly work on devices. Upon request, the exact location of an affected assembly can also be displayed beforehand. The function is also available offline.
Documentation
Available documentation for the SMA product portfolio can be viewed here. Simply enter the product family and the documents will be displayed. You may download relevant documents into the app to have them offline available.
Contact
The app instantly displays the telephone number of your local contact center making it possible to contact SMA with just one click.
Download the SMA Service app now.